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20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulcan Km. 5.5, Zona Hotelera, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Room
Max:
2 persons
220 sq. feet 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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Deluxe Twin Room
Max:
3 persons
345 sq. feet 
Bed options:
2 Double beds
City view
Shower
Air conditioning
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Junior Suite
Max:
2 persons
485 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 4.5 mi
Airports
Isla Mujeres (ISJ) 13.9 mi
Cancun (CUN) 14.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Boulevard Kukulcan Km. 5.5, Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Boulevard Kukulcan Km. 5.5, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Beach
Playa Langosta
1400 ft
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
1000 ft
Blvd. Kukulcan Km. 4.5
Jardin del arte
1900 ft
Restaurants
La Trattoria
2100 ft
Kukulcan Boulevard Km 4.5 Hotel Zone The Royal Cancun

Reviews and Ratings <br />

Feedback from previous guests about their experience.
66%
loved the resort and would return for another relaxing stay
6.6/10
Nice
Rooms
7.4
Location
7.4
Service
6.2
Dining
5.4
Guest reviews
6.6/10
based on 5 reviews
7.3
7.3/10 based on 3908 reviews
Henry
United States of America, February  2025
7.0/10

We really enjoyed our stay at this hotel. The lagoon view from our suite was absolutely serene and the hotel was remarkably clean throughout our stay. The staff was courteous and helpful, but the dining options for vegetarians were quite limited. While the amenities were nice and the location was convenient to public transport, it is a bit far from the main shopping areas in Cancun.

Rooms
8.0
Our lagoon view master suite was clean, but a bit smaller than expected. The lack of a refrigerator was a minor inconvenience, especially since the 6th-floor rooms don't have a balcony to enjoy the view.
Service
7.0
The service staff was courteous and spoke English, which made communication easy. However, the inefficiencies in the restaurant service were noticeable.
Location
7.0
While the hotel is not in the heart of the main hotel zone, it's well-connected by public transit with a bus stop nearby. This allowed us to explore more of Cancun at our own pace.
Dining
5.0
The restaurant offered a limited selection of vegetarian options and the breakfast buffet was decent but priced higher than we found outside. We preferred dining elsewhere after the first day.
Facilities
8.0
The hotel had clean facilities, and we appreciated the warm pool water. However, the lack of a sauna and some minor maintenance issues were drawbacks.
Jerry
United States of America, December  2024
5.4/10

My stay at the hotel was mixed at best. While the lagoon views were stunning and I really enjoyed the pool area, I faced significant issues with the room maintenance and plumbing. The location was somewhat isolated from shops and restaurants, making it less convenient. Overall, it has potential but needs improvement in many areas.

Rooms
5.0
I had issues with the plumbing in my room, including low water pressure and a toilet that wouldn't flush. The ambiance could've been better if the room was properly maintained, but the lagoon view was a bonus.
Service
5.0
Service from the front desk varied; some staff were friendly, while I had issues with requests that went unfulfilled. Room service could have been more efficient as well.
Location
6.0
The hotel is situated a bit far from shops and restaurants, which made it inconvenient for me to explore the area without transport.
Dining
7.0
I enjoyed the dining experience at the restaurant by the lagoon. The food was good, but breakfast wasn't included, which I found disappointing.
Facilities
5.0
The pool area was beautiful but needed better cleanliness and maintenance. The amenities overall fell short of expectations.
Ed
United States of America, November  2024
7.0/10

Real Inn in Cancun was a solid choice for a few nights. The spacious rooms offered breathtaking views of the lagoon, and the pool area was a great place to relax. However, the food definitely left something to be desired, and while the location was decent for getting around, it lacked direct beach access. Overall, it’s a good budget-friendly spot if you’re not too picky about dining.

Rooms
8.0
The room I stayed in was surprisingly spacious and offered an excellent view of the lagoon. It was clean and comfortable, with modern furnishings.
Service
7.0
Service was adequate, with prompt attention when I reported a leaking issue. However, there were times when it felt rushed and not particularly attentive.
Location
8.0
Situated on the lagoon side, it’s conveniently located to catch a bus to the hotel zone and just a quick drive from local shops and restaurants.
Dining
5.0
Dining options were quite limited, and the food lacked seasoning. Breakfast was overpriced considering the quality, and I preferred to eat out instead.
Facilities
7.0
The pool area was beautiful and offered plenty of lounging space, but the water was cloudy, which made me hesitant to use it at times.
Brian
United States of America, October  2024
6.8/10

The hotel was a peaceful haven with a modern touch and great views of the lagoon, which made for a relaxing stay. However, the dining experience was frustrating due to multiple order mistakes, which detracted from the overall enjoyment. The facilities, especially the pool area, were well-kept, contributing to the comfort of the stay. While the hotel atmosphere was generally serene, the language barrier with the restaurant staff needs addressing for improved service.

Rooms
9.0
The rooms were modern, clean, and offered beautiful views of the lagoon, creating a nice atmosphere. Although they were facing the road, the noise was minimal.
Service
5.0
While there was a positive atmosphere overall, the service in the restaurant was lacking due to language barriers and confusion with orders.
Location
8.0
The hotel is located in the Zona Hotelera, making it convenient to access various attractions, although it's a bit of a distance from the main strip.
Dining
5.0
Dining was a mixed experience; although the location was great and food had potential, the repeated order errors and communication issues were disappointing.
Facilities
8.0
The pool area was clean and well-maintained, offering a lovely view of the lagoon, perfect for relaxation.
Alex
United States of America, September  2024
7.2/10

The hotel offers clean and serene lagoon view rooms, making it a peaceful retreat. Although the staff was courteous, the service could be improved, especially in accommodating requests. The pool was clean and enjoyable, but the dining options were quite limited. Overall, it's a good value for those looking to explore Cancun without spending too much on an all-inclusive resort.

Rooms
8.0
I was lucky enough to get a beautiful lagoon view room with a balcony that made my stay more enjoyable. However, the rooms were a bit small, and not all come with a refrigerator.
Service
7.0
The staff was friendly, but I did encounter some hiccups with my room request, such as having to stay in a different room for a night before I got what I reserved.
Location
8.0
The hotel is conveniently situated near a bus stop, making it easy to explore Cancun and surrounding areas.
Dining
6.0
The on-site restaurant offered limited vegetarian options, and while the breakfast buffet was decent, I found better food options outside.
Facilities
7.0
The pool area was clean and offered great hours, but they don’t provide towels, which I found odd. Computers for guest use are a nice touch.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room